Nailunovaa
Please read this policy carefully before placing an order. By ordering from Nailunovaa , you agree to the terms below.
Shipping Policy
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All orders are processed after payment confirmation.
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Processing time may vary depending on order volume and customization.
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Shipping timelines provided are estimates 2-4 days and may vary due to courier delays, location, or unforeseen circumstances.
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Once an order is shipped, NSH is not responsible for delays, loss, or damage caused by the courier service.
Customers are responsible for providing accurate shipping details. NSH will not be liable for orders delivered to incorrect addresses provided by the customer.
International Shipping
We are happy to offer worldwide shipping, including across India and international destinations.
All international orders are shipped through our trusted delivery partners. Shipping charges and applicable taxes/duties are calculated based on the destination country and are included as per the rates provided by our delivery partners at the time of checkout.
Please note:
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Delivery timelines may vary depending on the destination and customs clearance process.
- Any delays caused by customs or external factors are beyond our control.
- In some cases, additional customs duties or import taxes may be charged by the destination country, which must be borne by the customer.
For any queries related to international shipping, feel free to contact our support team.
Payment Policy (No COD)
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Cash on Delivery (COD) is not available.
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Pre-payment is mandatory for all orders.
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Orders will only be confirmed and processed after full payment is received.
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Accepted payment methods will be shown at checkout or shared during order confirmation.
Failure to complete payment may result in order cancellation.
Order Cancellations
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Orders cannot be canceled once processing has started.
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Custom or made-to-order items cannot be canceled under any circumstances.
Contact Us
If you have questions about shipping, payments, returns, or refunds, contact us at:
Nailunovaa | Nailunova Studio & Hub
Email: nailunovastudioandhub@gmail.com
Support: support@nailunovastudioandhub.com