Who We Are
This website is operated by Nailunovaa | NSH (Nailunova Studio & Hub).
We specialize in press-on nails and jewelry.
Contact Details:
Email: nailunovastudioandhub@gmail.com
Support Email: support@nailunovastudioandhub.com
What Personal Data We Collect and Why We Collect It
We collect personal information only when it is necessary to provide our services, process orders, and improve your experience.
Personal Information
We may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order and purchase details
Purpose:
- To process and deliver your orders
- To communicate order updates and provide customer support
- To respond to inquiries
- To maintain records for legal and business purposes
Payment Information
Payments are processed securely through third-party payment gateways.
NSH does not store or have access to your full payment details.
Non-Personal / Technical Information
We may collect non-identifying information such as:
- Browser type
- Device information
- Pages visited
- Website usage data
Purpose:
- Website functionality
- Performance monitoring
- Improving user experience
Comments
If comments are enabled, WordPress may collect:
- Data shown in the comment form
- IP address
- Browser user agent
This helps with spam detection and site security.
Media
If you upload images or files, please avoid uploading images with embedded location data (EXIF GPS). Uploaded media may be publicly accessible.
Contact Forms
When you contact us via forms or messages:
- We collect the information you submit (name, email, phone, message)
- Data is retained only for customer service purposes
- We do not use contact form data for marketing without your consent
Cookies
Our website may use cookies to:
- Remember user preferences
- Enable basic website functionality
- Support analytics tools
You can control cookies through your browser settings.
Analytics
We may use analytics tools to understand website usage and improve performance.
Analytics data is collected in an anonymous and aggregated form.
Who We Share Your Data With
We do not sell or rent your personal data.
Your data may be shared only with trusted third parties such as:
- Payment processors
- Website analytics providers
- Hosting services
These third parties only receive data necessary to perform their services and are required to protect your information.
How Long We Retain Your Data
- Order and purchase records: retained for legal and business requirements
- Contact inquiries: retained for customer support purposes
- Analytics data: retained for a limited period
What Rights You Have Over Your Data
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for marketing communications
To exercise your rights, contact us at the email provided below.
Where Your Data Is Sent
Your data may be processed by third-party services and hosting providers that may be located outside your country.
We ensure reasonable safeguards are in place to protect your data.
How We Protect Your Data
We take reasonable security measures, including:
- Secure payment gateways
- Limited access to personal data
- Website security practices
While no system is 100% secure, we actively work to protect your information.
Data Breach Procedures
In the event of a data breach, we will:
- Investigate promptly
- Take corrective measures
- Notify affected users if legally required
Automated Decision Making
We do not use automated decision-making or profiling with user data.
Industry Regulatory Disclosure
Nailunovaa complies with applicable data protection and privacy laws relevant to small businesses.
Contact Us
If you have questions about shipping, payments, returns, or refunds, contact us at:
Nailunovaa | Nailunova Studio & Hub
Email: nailunovastudioandhub@gmail.com
Support: support@nailunovastudioandhub.com